私:I was told that XXXbank took over my account due to closure of ZZZbank. All I got was the PIN number of the new card. However I haven't received ATM card nor accoun numbers. 女:Okay, I will check your account now, so could you tell me your account number, please. 私:Well, I said that I haven't receive it yet. 女:I'm sorry that I can't help you then. I need to have your account number to do so. 。。。Kerrieブッチン!と切れる!!!。。。。 私:You guys took my account without my permition, and you say that you can't help me? You've got to be kidding! If you need my account number, you provide THAT to me first!