1. The Social Problems Process 2. Claims Case Study: Claims about Gay Marriage 3. Activists as Claimsmakers Case Study: Activists Concerened with Globalization 4. Experts as Claimsmakers Case Study: Medical Experts Construct the Obesty Epidemic 5. The Media and Claims Case Study: The Media Debate Whether Wal-Mart Is a Social Problem 6. Public Relation Case Study: The Public Responds to Terrorism After 7. Policymaking Case Study: Making Policy about Global Warming Is a Tough Proposition 8. Social Problems Work Case Study: Teachers as Social Problems Workers in a World of Standardized Testing 9. Policy Outcomes Case Study: Evaluating the Impact of Welfare Reform 10. Claims across Space and Time Case Study: Comparing Claims about Immigration across Space and Time 11.The Uses of the Constructionist Stance