You have successfully completed your purchase. The identification details of the trip, PNR and CP, will be sent to the e-mail: ya***********@hotmail.com If you need to recover your purchase using the retrieval code in to the Customer. This code will allow you to send the confirmation e-mail, even on a new e-mail
Due to some technical problems your transaction abcdefghijk has been denied but you haven't been charged.
The amount € 83,00 has been kept temporarily by the Credit Card company that issues the card and will be available to you according to timing and terms that are out of Trenitalia's responsability.
We suggest you to contact your issuing bank to have information regarding the timing for having your amount back.