We run a mystery customer research project for Luxottica. Please visit our job board in case you would like to participate in this project and apply for the shops you can do in the given timeline. You can perform maximum 10 visits.
Your task will be to visit a Luxottica store during its normal opening hours. You have to examine the promotional material of 6 brands and evaluate: 醇C?¢ the shop (room, lighting, furniture, cleanness) 醇C?¢ shop window (characteristics, quality) 醇C?¢ how the products are displayed 醇C?¢ advertising materials 醇C?¢ politeness and expertise of the staff 醇C?¢ how the staff shows brands
We call this kind of mystery shop 醇C??audit醇C??.
You will have to fill out the online questionnaire in English within 24 hours after you have visited the store and react promptly in case our editors ask you to add any information to your report or amend it. The questionnaire contains 4 open ended questions and more or less 36 yes and no questions.
You can always contact me in case you have further questions.